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The language that makes customers avoid you

Jan 1, 2021 | customers, entrepreneurs, marketing, prospecting, sales tips, Training

Positive Language can make a huge difference to your sales conversation, so don’t go using language that makes customers avoid you. There are certain words and phrases that are considered clichés in the world of selling. If you want to avoid looking like an...

Are women better at selling than men?

May 21, 2016 | entrepreneurs, sales tips, sales training, Training

Are women better at selling than men? This is a tricky one. In my role as a sales trainer, I probably train roughly 60% women to 40% men. Now this is interesting. Does this mean women are worse at selling than men, that they ‘think’ they are worse at...

Startup of the Year 2015-16 competition entry: Tadpole Training

Apr 18, 2016 | entrepreneurs, marketing, sales tips, sales training

Delighted to be featured in The Guardian Startup of the Year 2015-2016

Are you giving good follow up?

Apr 16, 2016 | entrepreneurs, sales tips, sales training, Training

Are you giving good follow up? I ask because you don’t have to be a sales expert to use this very simple strategy to increase your sales. If you take a look at this chart* then you will see that the majority of sales are not closed on the first, second, third or...

Do you use a sales funnel?

Feb 6, 2016 | entrepreneurs, marketing, sales tips, sales training, Training

Do you use a sales funnel? Do you even know what a sales funnel is? Perhaps you have heard the term ‘sales pipeline’ – well they are pretty much the same thing. In my view, they are one of the most effective tools you can use to help you win more...

What’s on my selling wish list for 2016

Jan 9, 2016 | entrepreneurs, marketing, sales tips, sales training

What’s on my selling wish list for 2016? Why not dream for a bit? I may be a sales trainer, but I still need to sell, so if I was in ‘sales heaven’ and I could have whatever I wanted, I think this little list would cover it: 1. No one will ever ask...
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