Sep 5, 2025 | customers, entrepreneurs, negotiation, sales tips, sales training, Training
So if the number one cost in sales is not leads, what is it? Hint: it’s also not: travel and expenses CRM or the tech stack it’s not even the training budget! I’ll show you what it is with a simple example, which is like erosion – drip, drip,...
Sep 4, 2025 | customers, entrepreneurs, sales tips, sales training
Imagine that’s the first thing the team says to you…. ‘I can’t take it any more’It was awful for them:š„µA completely frazzled customer service teamāļøA super hot summer and demand for their outdoor range had gone crazy.Deliveries were...
Jul 30, 2025 | customers, entrepreneurs, prospecting, sales tips, sales training, Training
Modern Life is shrinking our attention spans and it’s frightening.I often joke that I have the attention span of a goldfish, but it looks like I really might.A Microsoft study* famously found that the average human attention span dropped from 12 seconds in 2000,...
Feb 21, 2021 | customers, marketing, sales training, Training
So why was one my worst training really one of my best? Well, if you’ve ever experienced issues trying achieve something, I bet you can relate to this! As a sales trainer, I am used to delivering training in a variety of different venues and I am also used to...
Feb 15, 2021 | customers, entrepreneurs, sales tips, sales training, Training
Some things you learn through training. Some things you learn through actual real life experience. The question I am about to share with you is an example of the latter. As a sales rookie, I went on loads of training courses which undoubtedly helped me go on to have a...
Feb 5, 2021 | customers, entrepreneurs, marketing, sales training
What is the single biggest tool that will transform my business? All around us, ‘gurus’ (of varying degrees of credibility) are pushing this system, or that product, or some package or another which will miraculously ‘transform’ your business....
