Jan 12, 2021 | customers, entrepreneurs, marketing, negotiation, sales tips, Training
Have you ever talked yourself out of a sale (and what should you have done differently?) It is important to understand when to talk and when to stop. When we are being sold ‘to’ none of us likes to be with someone who talks constantly; it is irritating and it can make...
Jan 1, 2021 | customers, entrepreneurs, marketing, prospecting, sales tips, Training
Positive Language can make a huge difference to your sales conversation, so don’t go using language that makes customers avoid you. There are certain words and phrases that are considered clichés in the world of selling. If you want to avoid looking like an...
Apr 4, 2016 | customers, sales tips, sales training, Training
Are you giving a great buying experience? When I run one of my sales training courses, I usually do a bit with the class at the beginning about ‘what makes a good sale’. I ask delegates to think about a time when they had an outstanding buying experience...
Jan 16, 2016 | customers, sales tips, Training
Why you need to understand procurement professionals better. Have you ever really sat down and thought about some of the pressures your customers are facing, particularly if a key part of their job involves the procurement function? Come to that, do you treat them...
Dec 5, 2015 | customers, entrepreneurs, negotiation, sales tips, Training
Make it super easy for your customers to say ‘Yes’ Is it possible that you’ve been making things too complicated for your customers? If so, you might be stopping them from buying. That’s because all of us humans like easy decisions rather than...
Nov 28, 2015 | customers, entrepreneurs, sales tips, sales training
Are you giving your customers confidence?That’s not strange question – if your customers don’t have confidence in you, what you are selling and your organisation, then your chances of getting a sale are tiny. Customers tend to buy when they like you,...
