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Are you giving your customers confidence?

by Janet Efere | Nov 28, 2015 | customers, entrepreneurs, sales tips, sales training

Are you giving your customers confidence?That’s not strange question – if your customers don’t have confidence in you, what you are selling and your organisation, then your chances of getting a sale are tiny. Customers tend to buy when they like you,...

Are you talking yourself out of a sale?

by Janet Efere | Nov 21, 2015 | entrepreneurs, sales tips, sales training

Are you talking yourself out of a sale?Michael ran a design business and believed passionately in what he did. He was versatile and so had a good base of potential clients. However, because he was foremost an artist, he struggled with the business transaction side of...

The best sales people know when to shut up

by Janet Efere | Nov 8, 2015 | entrepreneurs, sales tips, sales training

The best sales people know when to shut upHave you ever been in conversation with someone, there is a lull, no one speaks and you have the strongest urge to fill that silence with something, anything? We human beings don’t like uncomfortable silences and it is a...

Upselling? Cross-selling? Help! I’m Confused!

by Janet Efere | Oct 24, 2015 | marketing, sales tips, sales training

Upselling? Cross-Selling? Help! I’m Confused! Upselling and cross-selling. Do you these two phrases confuse you? If they do, you’re not alone. As if it isn’t enough to worry about selling the main thing that you do, you now need to sell other stuff...

Effective follow up strategies to stop your leads going cold

by Janet Efere | Oct 13, 2015 | marketing, sales tips, sales training

Effective Follow up Strategies to stop your leads going cold We’ve all been there – you get a great enquiry from an interested customer, you’ve talked, asked and answered questions, they are absolutely hooked and then….. you never hear from...

In sales, sometimes you need to get out of your own way

by Janet Efere | Aug 22, 2015 | customers, entrepreneurs, sales tips, sales training

In Sales, Sometimes you need to get out of your own wayThis is about lacking self-belief, something which I proved to myself spectacularly yesterday.  To give you the background, the Christmas before last, I went over a speed bump too fast and knocked off the right...
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