Dec 9, 2023 | sales training
How good is your sales process?If your response to that is: ‘what is a sales process?’, then you have some work to do!Briefly, your sales process should describe how you and your customer interact with one another from beginning to end.Every opportunity is...
Dec 8, 2023 | sales training
You probably know that you should be asking open questions to uncover information in a sales call, but what exactly are open questions?Simply, they encourage people to talk and, as the great Rudyard Kipling demonstrates, they tend to start...
Dec 7, 2023 | sales training
What makes a great salesperson? Have you ever really thought about it?Perhaps you are recruiting. Perhaps you are trying to develop an existing sales team. How are you going to get it right if you are not 100% clear on exactly what it is you need.I am going to kick...
May 12, 2023 | sales training
It used to be the case that you could just make a phone call to a buyer, tell them about your new ‘thing’ and get an appointment. OK, I make that sound like it would work every time – it didn’t – but it worked enough times to make it...
Sep 6, 2022 | sales training
As a sales trainer I am often asked, what makes a great salesperson. People often say it is a skill that can be taught like any other, for example, riding a bike or learning to drive, but actually it is a bit more nuanced than just taking lots of lessons. Actually...
