How to manage Millennials in a sales team

Are we failing to give our young salespeople the right start in sales?In his excellent interview with Tom Bilyeu, Simon Sinek talks about Millennials (those born after 1984, so I guess that includes Gen Z too) and how they face specific challenges other groups...

UK selling Vs US selling

Who do you think is better at selling, the Yanks or the Brits? Now, I don’t want to start a fight (truly!), but there are some differences between how we approach things aren’t there? [Disclaimer, I cut my sales teeth at Xerox, so I was influenced by some...

Why does sales training fail?

Do you know why sales training fails?Well actually, it’s the same reasons that any training fails.The delegates turn up, they do the course, they love it (well, they love my courses 😉!) and leave full of enthusiasm and positivity.Then what?Often a big fat...

Use some magical words and sell more!!!

Words are incredibly powerful – the words you say to your customers (and the words you hear from others) have more influence than you probably imagine. Hypnotists know this, as do NLP practitioners.NLP stands for Neuro Linguistic Programming. “Neuro” means relating to...

Is sales easier or harder than it used to be?

What do you reckon – is sales easier or harder now than it used to be? When I started in Xerox in 1989 we used faxes, pagers, didn’t use the internet, didn’t send emails and didn’t have mobile phones or social media. Orders were taken on paper.Our CRM was...
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