Compliment customers? Whatever for?
Well I’m sure you have heard the old advice which says: “Treat the cleaner like you treat the CEO.”
I think that’s outdated. Here’s the upgrade…
The art of the ‘Genuine Compliment’.
Noticed something positive about someone?
Don’t just think it – say it — without agenda, without expectation!
It could be their great piece of jewellery, the energy in their voice, the brilliance of their work. If you spot it, let them know.
Done sincerely, it’s a simple, ethical way to build rapport — and it makes both of you feel good.
No, it might not close a deal immediately. But it will make people like you more… and liking often leads to talking, which leads to opportunities.
How many free, ethical, easy sales tools can you say that about?
What’s the best compliment you’ve given or received at work?