Feb 5, 2021 | sales tips, sales training, Training
You wouldn’t ask me to marry you on our first date would you? Think about it – it’s uncomfortable, pressurising and there is an imbalance of benefit (I’m a great catch, so I get why you want to marry ME, but what’s so great about YOU)....
Feb 4, 2021 | customers, entrepreneurs, sales tips, Training
When is a Sale Not a Sale? Many people who are new to sales experience the frustration of thinking they have made a sale, but then, when it comes to the delivery of the product or service, confirmation in writing, or payment of a deposit, the customer does not seem to...
Jan 30, 2021 | customers, entrepreneurs, sales tips
5 Things that could be scaring your customers away (and what you can do about it) Let’s face it, customers can be tough to win, so the last thing you want to do is scare any of them away. However, if you are involved in selling in any way at all, make sure you...
Jan 30, 2021 | entrepreneurs, marketing, sales tips, Training
Do you know the biggest threat to your business right now? Well, if you don’t you should. I speak as someone who has experienced what happens when an 18 year old established business gets wiped out pretty much overnight, due to a change in Government...
Jan 13, 2021 | customers, entrepreneurs, sales tips
Why Outstanding Customer Service Doesn’t have to be Complicated (or expensive) This morning I had an almost flat tyre. Not an actual puncture, but something I noticed last night and forgot to deal with. I was on the school run, so I had to make sure the...
