May 28, 2022 | sales training
As a sales trainer, I often try and get people to shut up more, to win more sales. So do you know when to shut up? It matters a lot. Even among sign language speakers, studies show that typically we leave just a fraction of a second between taking turns to...
May 19, 2022 | sales tips, Training
What terrible mistakes have you committed in sales? As a sales trainer and sales coach I see loads of sales mistakes, but it doesn’t mean I haven’t committed a few in my time! One of my worst was at Xerox. As a senior member of the team, I often had the...
May 17, 2022 | sales training
Most people don’t understand sales. So if you think these qualities will help you sell, they won’t ❌ having the ‘gift of the gab’ ❌ never giving up on a deal ❌ having an answer for everything ❌ great sales people are born not made ❌ you have to...
Feb 21, 2021 | customers, marketing, sales training, Training
So why was one my worst training really one of my best? Well, if you’ve ever experienced issues trying achieve something, I bet you can relate to this! As a sales trainer, I am used to delivering training in a variety of different venues and I am also used to...
Feb 15, 2021 | customers, entrepreneurs, sales tips, sales training, Training
Some things you learn through training. Some things you learn through actual real life experience. The question I am about to share with you is an example of the latter. As a sales rookie, I went on loads of training courses which undoubtedly helped me go on to have a...
