Sep 4, 2025 | customers, entrepreneurs, sales tips, sales training
Imagine that’s the first thing the team says to you…. ‘I can’t take it any more’It was awful for them:š„µA completely frazzled customer service teamāļøA super hot summer and demand for their outdoor range had gone crazy.Deliveries were...
Jan 10, 2023 | sales training
Do you love Greggs? I love Greggs. Usually Greggs are fabulous, but here is a tale of how just one person getting it wrong can undo a whole load of good stuff. I was at Liverpool Street Station, London, on my way to deliver some training at Aldgate. I went to Greggs...
