Aug 16, 2025 | Food for thought, prospecting, sales tips, sales training, Training
Compliment customers? Whatever for? Well I’m sure you have heard the old advice which says: “Treat the cleaner like you treat the CEO.”I think that’s outdated. Here’s the upgrade…The art of the ‘Genuine Compliment’.Noticed something positive about...
Aug 8, 2025 | Food for thought, sales tips, sales training, Training
Why did you get into sales?For me it was because a buddy of mine suddenly started showing up in a brand new car, wearing some really nice suits and clearly showing signs of having quite a lot of money! I asked what he did and he told me he was a sales rep. I...
Aug 7, 2025 | entrepreneurs, sales tips, sales training, Training
Did your whale just become a fish?In sales, we all know the thrill of chasing a “whale” — that rare, game-changing deal that could smash your target or land your dream client. But here’s the thing:When you level up, when you scale, when you grow in confidence and...
Jul 30, 2025 | customers, entrepreneurs, prospecting, sales tips, sales training, Training
Modern Life is shrinking our attention spans and it’s frightening.I often joke that I have the attention span of a goldfish, but it looks like I really might.A Microsoft study* famously found that the average human attention span dropped from 12 seconds in 2000,...
May 19, 2022 | sales tips, Training
What terrible mistakes have you committed in sales? As a sales trainer and sales coach I see loads of sales mistakes, but it doesn’t mean I haven’t committed a few in my time! One of my worst was at Xerox. As a senior member of the team, I often had the...
Feb 23, 2021 | entrepreneurs, marketing, sales tips, sales training, Training
Have you heard that phrase before – “Don’t sell the sausage, sell the sizzle”? If you think about it, a sausage is just sliced up dead pig. Not very appealing is it? But when you start to think about the smell, the taste and the look of a...