Jan 16, 2023 | sales training
Do you know what exceptional selling looks like? I think you’ll enjoy this: In May last year I was with my friend in Norwich. He wanted to go to the Rolex shop there Now, if you are not familiar with Rolex’s business model, you don’t just walk into...
Jan 10, 2023 | sales training
Do you love Greggs? I love Greggs. Usually Greggs are fabulous, but here is a tale of how just one person getting it wrong can undo a whole load of good stuff. I was at Liverpool Street Station, London, on my way to deliver some training at Aldgate. I went to Greggs...
Nov 25, 2022 | sales training
I am sure you will agree with me that sales lies are abundant For example: 💥 “YOU NEED THIS SECRET THING!” 💥 “THIS IS THE LAST GIZMO YOU’LL EVER NEED!” 💥 “HOW THIS SIMPLE TRICK EARNED ME A GAZILLION POUNDS IN 24 HOURS!” We see...
Nov 22, 2022 | sales training
I managed to – here’s how to muck up the perfect sale … I was approached by a fabulous company who had been checking me out on LinkedIn. We spoke, we met, we tweaked the spec. I loved them, they loved me (it was such a good fit). All the stages...
Sep 6, 2022 | sales training
As a sales trainer I am often asked, what makes a great salesperson. People often say it is a skill that can be taught like any other, for example, riding a bike or learning to drive, but actually it is a bit more nuanced than just taking lots of lessons. Actually...
Jul 3, 2022 | sales training
If I was to describe which aspect of sales I’m best at, I’d probably say ‘closing’. But you hear lots of rubbish spouted about closing, such as ‘use this technique, or that trick’. It’s as though closing is treated like a...