Nov 21, 2015 | entrepreneurs, sales tips, sales training
Are you talking yourself out of a sale?Michael ran a design business and believed passionately in what he did. He was versatile and so had a good base of potential clients. However, because he was foremost an artist, he struggled with the business transaction side of...
Nov 8, 2015 | entrepreneurs, sales tips, sales training
The best sales people know when to shut upHave you ever been in conversation with someone, there is a lull, no one speaks and you have the strongest urge to fill that silence with something, anything? We human beings don’t like uncomfortable silences and it is a...
Oct 24, 2015 | marketing, sales tips, sales training
Upselling? Cross-Selling? Help! I’m Confused! Upselling and cross-selling. Do you these two phrases confuse you? If they do, you’re not alone. As if it isn’t enough to worry about selling the main thing that you do, you now need to sell other stuff...
Oct 13, 2015 | marketing, sales tips, sales training
Effective Follow up Strategies to stop your leads going cold We’ve all been there – you get a great enquiry from an interested customer, you’ve talked, asked and answered questions, they are absolutely hooked and then….. you never hear from...
Aug 22, 2015 | customers, entrepreneurs, sales tips, sales training
In Sales, Sometimes you need to get out of your own wayThis is about lacking self-belief, something which I proved to myself spectacularly yesterday. To give you the background, the Christmas before last, I went over a speed bump too fast and knocked off the right...
Aug 6, 2015 | customers, sales tips, sales training
How good are you at Managing your customer records?I admit I love a good sales database. At Tadpole, it was one of the first things I made sure I had, because in order to grow my customer base and so sell my services, I needed some prospective customers and I needed...