Jan 25, 2021 | entrepreneurs, sales tips, sales training, Training
Why I love Sales Objections and you should too. As a sales trainer, one of the things that I get asked about probably more than any other (with the possible exception of how to close better) is overcoming objections. There is something about an objection that can...
Jan 24, 2021 | marketing, sales tips, Training
Why I’m not going to tell you I’m the best Today I got pitched at by an over-enthusiastic insurance sales person. Although I’m not in the market for insurance, the salesperson in me loves to listen to other people’s sales calls because, well, they are fascinating!...
Jan 13, 2021 | customers, entrepreneurs, sales tips
Why Outstanding Customer Service Doesn’t have to be Complicated (or expensive) This morning I had an almost flat tyre. Not an actual puncture, but something I noticed last night and forgot to deal with. I was on the school run, so I had to make sure the...
Jan 12, 2021 | customers, entrepreneurs, marketing, negotiation, sales tips, Training
Have you ever talked yourself out of a sale (and what should you have done differently?) It is important to understand when to talk and when to stop. When we are being sold ‘to’ none of us likes to be with someone who talks constantly; it is irritating and it can make...
Jan 7, 2021 | entrepreneurs, marketing, sales tips, Training
7 things that we all hate about selling 1. Cancelled meetings Especially when they ‘forget’ to tell you and you’ve physically travelled to the venue before you find out. Also annoying when you have done tons of preparation and they no longer want to...
Jan 5, 2021 | sales tips, Training
Inbound – how good are they in your company? Whether you are a one-man band, or a multinational organisation, you will inevitably be spending a chunk of your budget on marketing and promotion. The idea of course, is that you will encourage sales, or at the very...