Feb 4, 2021 | customers, entrepreneurs, sales tips, Training
When is a Sale Not a Sale? Many people who are new to sales experience the frustration of thinking they have made a sale, but then, when it comes to the delivery of the product or service, confirmation in writing, or payment of a deposit, the customer does not seem to...
Jan 31, 2021 | customers, entrepreneurs, Gallery, sales training, Training
Are you keeping it real? Today I read a post on Facebook asking people to list one thing that they were really proud to have achieved in 2016. There were some super replies – things like: I got married I made a profit in my first year of business I donated a big...
Jan 30, 2021 | customers, entrepreneurs, sales tips
5 Things that could be scaring your customers away (and what you can do about it) Let’s face it, customers can be tough to win, so the last thing you want to do is scare any of them away. However, if you are involved in selling in any way at all, make sure you...
Jan 30, 2021 | entrepreneurs, marketing, sales tips, Training
Do you know the biggest threat to your business right now? Well, if you don’t you should. I speak as someone who has experienced what happens when an 18 year old established business gets wiped out pretty much overnight, due to a change in Government...
Jan 29, 2021 | entrepreneurs, sales training, Training
Is your sales focus wrong? Most people, when they find out I am a sales trainer, ask, perfectly reasonably, about getting help with skills like closing, overcoming objections or improving conversion rates. But actually, although these are important, so many people...
Jan 25, 2021 | entrepreneurs, sales tips, sales training, Training
Why I love Sales Objections and you should too. As a sales trainer, one of the things that I get asked about probably more than any other (with the possible exception of how to close better) is overcoming objections. There is something about an objection that can...