Sep 5, 2025 | customers, entrepreneurs, negotiation, sales tips, sales training, Training
So if the number one cost in sales is not leads, what is it? Hint: it’s also not: travel and expenses CRM or the tech stack it’s not even the training budget! I’ll show you what it is with a simple example, which is like erosion – drip, drip,...
Sep 4, 2025 | customers, entrepreneurs, sales tips, sales training
Imagine that’s the first thing the team says to you…. ‘I can’t take it any more’It was awful for them:š„µA completely frazzled customer service teamāļøA super hot summer and demand for their outdoor range had gone crazy.Deliveries were...
Aug 7, 2025 | entrepreneurs, sales tips, sales training, Training
Did your whale just become a fish?In sales, we all know the thrill of chasing a āwhaleā ā that rare, game-changing deal that could smash your target or land your dream client. But hereās the thing:When you level up, when you scale, when you grow in confidence and...
Jul 30, 2025 | customers, entrepreneurs, prospecting, sales tips, sales training, Training
Modern Life is shrinking our attention spans and it’s frightening.I often joke that I have the attention span of a goldfish, but it looks like I really might.A Microsoft study* famously found that the average human attention span dropped from 12 seconds in 2000,...
Feb 23, 2021 | entrepreneurs, marketing, sales tips, sales training, Training
Have you heard that phrase before – “Don’t sell the sausage, sell the sizzle”? If you think about it, a sausage is just sliced up dead pig. Not very appealing is it? But when you start to think about the smell, the taste and the look of a...
Feb 22, 2021 | entrepreneurs, Food for thought, marketing, Training
Why am I more important than I was a month ago? Because clearly I am! And, before you start to mutter under your breath about me having over-inflated ideas of my own value, a lot of it is to do with perception. OK, so let’s have a look at this curious statement;...