Sep 4, 2025 | customers, entrepreneurs, sales tips, sales training
Imagine that’s the first thing the team says to you…. ‘I can’t take it any more’It was awful for them:š„µA completely frazzled customer service teamāļøA super hot summer and demand for their outdoor range had gone crazy.Deliveries were...
Aug 16, 2025 | Food for thought, prospecting, sales tips, sales training, Training
Compliment customers? Whatever for? Well I’m sure you have heard the old advice which says: āTreat the cleaner like you treat the CEO.āI think thatās outdated. Hereās the upgradeā¦The art of the ‘Genuine Compliment’.Noticed something positive about...
Aug 8, 2025 | Food for thought, sales tips, sales training, Training
Why did you get into sales?For me it was because a buddy of mine suddenly started showing up in a brand new car, wearing some really nice suits and clearly showing signs of having quite a lot of money! I asked what he did and he told me he was a sales rep. I...
Aug 7, 2025 | entrepreneurs, sales tips, sales training, Training
Did your whale just become a fish?In sales, we all know the thrill of chasing a āwhaleā ā that rare, game-changing deal that could smash your target or land your dream client. But hereās the thing:When you level up, when you scale, when you grow in confidence and...
Jul 30, 2025 | customers, entrepreneurs, prospecting, sales tips, sales training, Training
Modern Life is shrinking our attention spans and it’s frightening.I often joke that I have the attention span of a goldfish, but it looks like I really might.A Microsoft study* famously found that the average human attention span dropped from 12 seconds in 2000,...
Mar 4, 2024 | negotiation, sales tips, sales training
How can elephants help you sell more? Well if you can get more elephants in your life, it can actually make a difference to your sales figures! (anyone who has been on my training probably knows what’s coming next….) You know the clichĆ© of the salesperson?...