Aug 16, 2025 | Food for thought, prospecting, sales tips, sales training, Training
Compliment customers? Whatever for? Well I’m sure you have heard the old advice which says: “Treat the cleaner like you treat the CEO.”I think that’s outdated. Here’s the upgrade…The art of the ‘Genuine Compliment’.Noticed something positive about...
Jul 30, 2025 | customers, entrepreneurs, prospecting, sales tips, sales training, Training
Modern Life is shrinking our attention spans and it’s frightening.I often joke that I have the attention span of a goldfish, but it looks like I really might.A Microsoft study* famously found that the average human attention span dropped from 12 seconds in 2000,...
Dec 12, 2023 | prospecting
Do you only have one source of leads?Well here is something to think about -One of the things I get the biggest kick out of is networking – running your own business can be an isolating experience for a lot of small business owners.Here I am this morning...
Jan 1, 2021 | customers, entrepreneurs, marketing, prospecting, sales tips, Training
Positive Language can make a huge difference to your sales conversation, so don’t go using language that makes customers avoid you. There are certain words and phrases that are considered clichés in the world of selling. If you want to avoid looking like an...