May 15, 2015 | customers, entrepreneurs, marketing, sales training
Small Business, Claim your Competitive Advantage Yesterday, we looked at some reasons why it can be good to be small. As a small business, you: Respond Faster Have More Flexibility Have Better Relationships with Customers Get a Personal connection to the Customer Have...
Apr 8, 2015 | customers, sales training
I’m a Salesperson – give me a cuddle please! I don’t know what you think about people who sell for a living. Perhaps you think we are all pushy, gobby, dishonest, manipulative charlatans. I hope you don’t, but from comments I sometimes hear a...
Apr 4, 2015 | customers, entrepreneurs, marketing, negotiation, sales tips, Training
Why you should stop discounting and charge more When you looked at that heading, did you think ‘no chance!’ Or perhaps you shouted at me; ‘what does she know?’ Certainly, if you are anything like most people in business, you might have some...
Feb 7, 2015 | customers, sales training
Have you any idea what your customers want? OK – have you any idea what they don’t want? Well, you probably have more of an idea than you think you do. After all, you are a customer too aren’t you? Maybe you could give yourself some sales tips. And...
Nov 11, 2014 | customers, sales training
In this difficult economic climate, we all want more customers, because more customers means more turnover and more profit, right? Well the answer to that is that it actually depends and some customers might actually be sapping your hard won profits. In actual fact,...